Shipping Policy

At Adelaide Insulation Centre, we are committed to delivering your insulation products promptly and efficiently. Our shipping policy is designed to ensure a seamless and reliable experience for all our customers.

Shipping Options and Delivery Times

We offer several shipping options to meet your needs:

Standard Delivery: Orders are typically delivered within 1-3 business days in metro areas and 2-5 business days in regional areas.
Pick-Up: You can choose to pick up your order from our warehouse. Please contact us to arrange a convenient pick-up time.

Delivery Costs

Metropolitan Areas: A flat fee of $120 for all deliveries within metropolitan Adelaide.
Regional Areas: Delivery costs for regional areas will be discussed and confirmed at the time of purchase. Please contact us for more details and to arrange delivery.

Order Processing

Orders are processed and dispatched within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Information

Our delivery service operates Monday to Friday, excluding public holidays. We deliver to homes and building sites across Adelaide and surrounding areas. For remote or hard-to-reach areas, please contact us to discuss delivery options.

Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking details. You can track your order online through our courier's website to stay updated on its progress.

Special Instructions

If you have specific delivery instructions (e.g., leave the package at the front door), please include them in the "Special Instructions" field during checkout. We will do our best to accommodate your requests.

Delivery Issues

If you experience any issues with your delivery, such as delays or damaged items, please contact our customer service team immediately. We will work quickly to resolve any problems and ensure you receive your order as expected.

International Shipping

At this time, we do not offer international shipping. Our services are currently limited to Adelaide and surrounding areas.

Contact Us

If you have any questions about our shipping policy or need further assistance, please contact us:

Phone: 0458 462 062
Email: sales@adelaideinsulationcentre.com.au

Thank you for choosing Adelaide Insulation Centre. We look forward to serving you!